Airports handling more than 1 500 000 passengers units per year category 3, should transmit datasets a1, b1 and. The airport handling manual ahm is your definitive source for the latest industryapproved policies and standards covering all facets of safe and efficient airport operations. Most popular iata publications are iata dangerous goods regulations dgr and iata gefahrgutvorschriften. We thank the authors of the texts that give us the opportunity to share their knowledge. Ground handling safety damage safety of ground handling problem area in the area of commercial aviation, damage from groundrelated occurrences implies increased safety risks and economic consequences for all organizations involved. Identify opportunities for applying the latest operating procedures and streamline ground operations. Umea airport, umea ume esnu handbook business air news. Human remains procedure after delivery of the animals at destination, the carriers human remains hum, except cremated, must be packed in. Load means any item carried in an aircraft other than is included in the basic operating weight. Need a permit for a commercial vehicle or for a first amendment activity. What about the relationship between customer satisfaction and service quality dimensions.
Eatc ground operations manual egom european air transport. Doclive free unlimited document files search and download. The airport handling manual ahm is your definitive source for the industryapproved policies and standards covering all facets of safe and efficient ground operations. A manual for the janitor and custodian preamble how to navigate this document the manual for the janitor and custodian is produced in adobe acrobat. Acceptance of a handling request from titan airways shall be treated as an agents acceptance of the procedures contained within this manual. Iata means international air transport association. Subject to carrier and governmental regulations, a humane handling of human killer may be on board, under control of the captain. Field copies of the manual are to be issued to each of the personnel at the airport with operational responsibilities and to other city staff identified as.
Agents should use the iata airport handling manual ahm, iata ground operations manual and content of this manual, which qualifies and amplifies items from the ahm. Fire and rescue services are available at all operating hours. The iata cargo handling manual ichm is a complete set of standards for everyone involved in cargo operations that aims to help airlines and cargo handlers to operate more effectively together, to improve efficiency and safety in air cargo operation s. Any airport tenants shall post a copy of these rules and regulations in a conspicuous location for the use of employees and customers. The igom is procedure driven, focusing on how to do. The airport operations manual also satisfies our legal obligations under the civil aviation safety regulations casr part 9, in particular casr 9. Not all specific information concerning your airport can be provided in the selfstudy. Rules and regulations at tampa international airport revised february 2019. The iata ground operations manual igom is your definitive source for the latest industrywide standards harmonizing ground handling processes and procedures. All books are in clear copy here, and all files are secure so dont worry about it. Initiative has been taken to improve the level of safety at schiphol airport, but there is still room for. Iata ahm, iata lbsg, igom, ichm, lar, pcr and many more. The dangerous goods regulations paper are available in the following languages.
Dallasfort worth international airport terminal operations manual page 4 01152019 section 5. The following text is used only for educational use and informative purpose following the fair use principles. Cost of equity capital is a longterm, minimum hurdle rate. Chapter 2 baggage handling updated to reflect the changes in passenger services conference resolutions manual pscrm. For more information, please contact airport operations at 8 87087 70. Airport handling manual 36th edition the preface extract on the next page lists all the changes by ahm provision numbers, the following are some of the key updates to the airport handling manual 36th edition.
Airport handling manual 28th edition getting the books airport handling. Wellfunctioning safety management for minimizing the risk for accidents is vital and dependent on the. The iata standard ground handling agreement this publication contains the 20 version of the iata standard ground handling agreement sgha as published in the iata airport handling manual. Airport to ensure ground operation activities are safely accomplished.
Rainier flight service 800 w perimeter rd renton, wa 98057. Responsibilities of ground handling personnel manual. The official copy of this manual is to be kept at the airport in the operations office and is to be available for inspection. If you do not pass the entry test you will not be able to participate in the course. With the recognition that other forms of wildlife also present hazards to the operation of aircraft on, and in the vicinity of. Airport handling manual how is airport handling manual. The main purpose of this study is to examine the relationship between customer satisfaction and service quality in service sectors with respect to the service quality dimensions. This site is like a library, you could find million book here by using search box in the header. Loads means baggage, cargo, mail and any aircraft supplies including ballast.
Iata ground safety integrated solution safe and efficient ground handling operations 3 rd meeting of the middle east rgs working group icao regional office cairo 19 22 september, 2016 shamel shishani iata regional director, mena. The relationship between customer satisfaction and service. Manual on the regulation of international air transport icao. Articles or substances, which are capable of posing significant risk to health, safety or property when transported by air and which are classified as such. I am personally assuming responsibility for keeping the flight operations manual current and for the. The other components include the development of harmonized ground handling operations standards and procedures published in the airport handling manual ahm. A research project entitled best manual handling practices at dublin airport evolved with the primary focus on manual handling of baggage by airport workers, and the handling of a person with reduced mobility prm. Airport handling manual ahm the ahm is the only industry approved standard for safe and efficient airport operations, and serves as a reference for the latest ground handling policies and safety guidelines. Ground handling work performance is an important part of the civil aviation flight cycle. Including the iata ground operations manual igom the iata airport handling manual ahm has been developed to assist the industry in the provision of safe, effective and quality services at a lower cost.
Pressure compressed gas cylinders are filled to a pressure of 200300 atmospheres gas density read, understand, and follow the markings on the cylinder, the labels on the cylinder, and the safety data sheet sds to avoid misuse. Dallasfort worth international airport terminal operations. Any goods carried on an aircraft, which are covered by an air waybill. It is recommended to use chrome, firefox, safari or edge. The airport development reference manual adrm is a valuable reference tool for all parties involved in airport development, airport planning, capacity planning, terminal planning, apron. An independent moderator assists in the negotiation process and ensures that the overall performance of the airport is in line with. Reference manual on air transport statistics european commission. Operational concept for an airport operations center to enable total airport management. Pdf managing uncertainty at airports ground handling. Air cargo handling process at airports may be rendered by airports themselves, as the case was for instance at zagreb airport before it was taken over by the concessionaire, or by a daughter company founded solely for provisions of airport ground handling services, the case of zagreb airport after takeover by the concessionaire. Aircraft characteristics airport and maintenance planning content chg code last revision date engine and nacelle may 0117 figure power plant handling major dimensions cfm56 series engine may 0114 figure power plant handling major dimensions cfm56 series engine may 0114 figure power plant handling fan cowls cfm56 series engine. S, fies this report was prepared by the national university of ireland, galway on behalf of the hsa and dublin airport authority. The filename is manual for the janitor and custodian.
These documents provide, in an industrystandardized format, airplane characteristics data for general airport planning. Manual handling sudden release of gas if cylinder is damaged torpedo effect. Airport passenger terminal planning guidebook acrp 0705 final report chapter i introduction august 2009 page i2 emerging trends communicated to the team by industry stakeholders who participated in the research project survey efforts. Airport apron, runways and taxiways marshalling services fire and rescue services airside maintenance runways, taxiways and apron area runway and taxiway lighting manual marshalling services gate and remote allocation airport apron use planning system fire and rescue personnel fire and rescue vehicles and equipment. Flightground ops, crewing and dispatch a forum for the people who are engaged in operational controlflight dispatchcrewing and their colleagues airside in ramp dispatch, load control and ground handling, to discuss issues directly related to keeping their aircrew and aircraft operational. It provides basic guidance for faa personnel in interpreting and administering the various continuing commitments airport owners make to the united states as a condition for the grant of federal funds or the conveyance of federal property for airport purposes.
The iata ground operations manual igom is a standardized compilation of essential ground handling procedures recognized around the world to ensure a consistent level of service from ground service providers gsps. A case study considering a large airport is discussed. Airport handling manual pdf the main topic of this pdf is centered on airport handling manual pdf, however it didnt shut the possibility of. Contact boeing for any additional airplane information not. Esnu is an airport located on the southern outskirts of the city of umea, sweden. Every bag gets lifted manually 6 times on its way from check in to the baggage drop band, which is why the work is very repetitive and often leads to back, shoulder and other kinds of physical problems. Passenger handling manual guidelines by igli larashi issuu. This manual sets forth the objectives and principles of the tpp and details the. Detailed informations are contained in the ltu cargo manual published by dusfblt.
The airport handling manual ahm is your definitive source for the latest industry. Revised april 2007 chapter 14 airport operations manual actions of the airport manager shall have the force of a regulation thereunder so long as said emergency exists. Epub airport handling manual 28th edition pdf book. Read online epub airport handling manual 28th edition book pdf free download link book now. Manual on the regulation of international air transport. Changes to the manual will be promptly disseminated to all personnel involved in spec flight operations. Jun 14, 20 all personnel involved in the aviation enterprise are to be familiar with this manual and are to comply with its provisions. The scope of the manual is limited to the economic aspects of international air transport regulation as distinguished from the technical aspects thereof such as. The igom and the airport handling manual ahm are now standalone, interdependent products which are also available as combos. Assembly 39th session international civil aviation.
Iata publications for ground operations airport handling manual. For a better user experience, please do not use internet explorer. Ground handling services jcar part 140 amendment no3 effictive. Now is the time to migrate to the 20 version of the. Looking for information on the airports certification process or emergency procedures.
The mackay airport airport operations manual contains details of the airside operating procedures that we importantly need to adopt to ensure the safety and viability of our airport. International code for specific type of pallet dimensions 54 x 88 inch. Targets for cargo tia cargo offers to customers a full cargo. Aircraft characteristics airport and maintenance planning content chg code last revision date figure power plant handling fan cowls gp 7200 engine dec 01 figure power plant handling thrust reverser cowls gp 7200 engine dec 01 figure power plant handling fan exhaust cowls gp 7200 engine dec 0115.
The sgha is a dynamic document that reflects the evolution of the ground handling business over time. When it comes to shopping for airline ground handling services. Includes the updated 20 standard ground handling agreement sgha. Study on airport ownership and management and the ground handling market in selected noneu countries dg move, european commission final report. The airport staff working with baggage handling have a tough job, lifting up to 15 tonesday per person. Airport charges 3 1 general 3 2 aircraft related charges 4 3 passenger charge.